SMS marketing is a rapidly growing favourite amongst brands looking to reach their audience fast. It's super simple, because it doesn't rely on an app being downloaded or WiFi being available, and it doesn't use data; it only needs a mobile phone signal to work.
Here are some additional benefits:
With SMS marketing, the stats speak for themselves! In terms of reachability, open rates, and efficacy, it's a powerful tool in any marketing department's toolbox. Little wonder, the projected marketing size for 2025 is £9.58 billion!
In many ways, SMS marketing works like email marketing:
First, you build your opt-in data list, encouraging customers to sign up to receive SMS. You can do this via sign-up forms, or opt-in keywords text to a number. This keeps your list up-to-date plus GDPR compliant.
As with your email marketing list, you want to segment your audience by common characteristics such as demographics, buying history, etc. This allows you to send personalised and targeted SMS, for example, with special offers for returning customers, and alternative offers for first-timers.
Craft a short message (around 160 characters) with a clear call-to-action: Buy now, discount code, link to product page.
Schedule or send the message using an SMS delivery platform, such as offered by Klaviyo, MailChimp, Omnisend, Ometria and many others. The messages are sent via a secure pathway directly to the recipient's mobile phone.
Track and measure the response so you can tweak the next campaign for greater efficiency and higher ROIs.
SMS marketing can be used as a stand-alone channel or used to augment your email campaigns, automations and other marketing channels, such as social media.
Kick start your SMS marketing - book a demo call with us today!